Privacy Policy

At the Kerala Lottery Education Board, we value the trust you place in us and are dedicated to protecting your privacy. This Privacy Policy details the types of personal information we collect, how we store and safeguard it, and the choices you can make regarding your data.

1. Information We Collect

When you register for our courses, contact us, or visit our website, we may collect the following information:

• Personal Identifiable Information: Name, email address, telephone/mobile number, and mailing address.
• Payment details: All transactions are processed through Razorpay, our PCI-DSS compliant payment processing partner. We do not store or collect your payment card number, CVV, or bank login details on our servers.
• Technical Information: IP address, browser type, device information, and site usage data collected through cookies to optimize user experience.

2. How We Use Your Information

We use the collected information for the following business purposes:

• To process your enrollment and register you for basic or premium classes.
• To send course links, digital credentials, webinars details, and invoices.
• To respond to your customer service questions, feedback, or technical queries.
• To satisfy statutory audit, reporting, and payment verification checks.

3. Sharing and Disclosing Data

We do not sell, trade, or rent your personal information to third parties. We share data only with:

• Service Providers: Trusted platforms like Razorpay that facilitate processing your registration fees.
• Legal Mandate: When requested by local law enforcement, judicial courts, or regulatory bodies to fulfill tax or statutory compliance rules.

4. Data Security

We deploy standard security setups, including SSL encryption, to ensure your contact data remains secure during transfer. Access to your data is strictly limited to authorized coordinators of our educational board.

5. Cookies Policy

Our website utilizes cookies to study traffic patterns, save custom browser settings, and speed up navigation. You can disable cookies inside your browser settings, though doing so might restrict some website functionality.

6. Your Rights

You can request to verify, amend, or remove your personal data stored with us at any time. Simply send an email with your request to the email listed below.

7. Changes to this Policy

We reserve the right to revise this Privacy Policy periodically. Any updates will be posted here with the modification date updated.

8. Contact Us

If you have any questions about this Privacy Policy, please reach out to us:

Email: support@keralalotteryboard.edu.in
Address: Plot No. 45, 2nd Floor, Sahodaran Ayyappan Rd, Kadavanthra, Kochi, Kerala 682020